Support

Technical support starts with clear product context.

Use this page to prepare the information needed for product support, consult documentation and reach the product-specific routes published by DNMTechLabs.

Auri support

Auri

For Auri issues, record the app version, macOS version, Mac architecture, exact error text and reproducible steps.

Auri product details

Before requesting help

Product and version

Identify the product and exact build you are running.

System context

Include OS version, device model or architecture when relevant.

Exact symptom

Preserve error text and describe what happened instead of summarizing it.

Reproduction

List the shortest reliable sequence of steps that reproduces the problem.

Direct support

For Auri support, email dnmtechlabs@gmail.com. Include the Auri version, macOS version, Mac architecture, exact error text and reproducible steps.

Email Auri support Auri details